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TeleworkX Hosted
TeleworkX Hybrid
Disaster Recovery
Network Design
Network Management
Network Security
Telephony and VoIP
Business Continuity
Teleworker
Partners


We Specialize In: 

 

bulletVoIP Solutions
bulletTeleworker Solutions
bulletNetwork Design & Installation
bulletServer Setup & Support
bulletWAN & VPN Solutions
bulletNetwork Security
bulletDisaster Recovery
bulletSpecialized Web Application
bulletWebsite Development & Maintenance
bulletBroadSoft Broadworks
bulletHosted PBX
bulletSIP Trunking

 

  

 

 

TeleworkX™ Features

TeleworkX-based telephony solutions offer a rich and flexible feature set. TeleworkX offers both classical PBX functionality and advanced features, and interoperates with traditional standards-based telephony systems and Voice over IP systems.  TeleworkX offers the features one would expect of a large proprietary PBX system such as Voicemail, Conference Bridging, Call Queuing, and Call Detail Records.

Call Features


 

bullet ADSI On-Screen Menu System
bullet Alarm Receiver
bullet Append Message
bullet Authentication
bullet Automated Attendant
bullet Blacklists
bullet Blind Transfer
bullet Call Detail Records
bullet Call Forward on Busy
bullet Call Forward on No Answer
bullet Call Forward Variable
bullet Call Monitoring
bullet Call Parking
bullet Call Queuing
bullet Call Recording
bullet Call Retrieval
bullet Call Routing (DID & ANI)
bullet Call Snooping
bullet Call Transfer
bullet Call Waiting
bullet Caller ID
bullet Caller ID Blocking
bullet Caller ID on Call Waiting
bullet Calling Cards
bullet Conference Bridging
bullet Database Store / Retrieve
bullet Database Integration
bullet Dial by Name
bullet Direct Inward System Access
bullet Distinctive Ring
bullet Do Not Disturb
bullet E911
bullet ENUM
bullet Fax Transmit and Receive (3rd Party OSS Package)
bullet Flexible Extension Logic
bullet Interactive Directory Listing
bullet Interactive Voice Response (IVR)
bullet Local and Remote Call Agents
bullet Macros
bullet Music On Hold
bullet Music On Transfer
bullet Flexible Mp3-based System
bullet Random or Linear Play
bullet Volume Control
bullet Predictive Dialer
bullet Privacy
bullet Open Settlement Protocol (OSP)
bullet Overhead Paging
bullet Protocol Conversion
bullet Remote Call Pickup
bullet Remote Office Support
bullet Roaming Extensions
bullet Route by Caller ID
bullet SMS Messaging
bullet Spell / Say
bullet Streaming Media Access
bullet Supervised Transfer
bullet Talk Detection
bullet Text-to-Speech (via Festival)
bullet Three-way Calling
bullet Time and Date
bullet Transcoding
bullet Trunking
bullet VoIP Gateways
bullet Voicemail
bullet Visual Indicator for Message Waiting
bullet Stutter Dialtone for Message Waiting
bullet Voicemail to email
bullet Voicemail Groups
bullet Web Voicemail Interface

 


 

Computer-Telephony Integration

bullet Graphical Call Manager
bullet Outbound Call Spooling
bullet Predictive Dialer
bullet TCP/IP Management Interface

Scalability

bullet TDMoE (Time Division Multiplex over Ethernet)
bullet Allows direct connection of TeleworkX PBX
bullet Zero latency
bullet Uses commodity Ethernet hardware
bullet Voice-over IP
bullet Allows for integration of physically separate installations
bullet Uses commonly deployed data connections
bullet Allows a unified dialplan across multiple offices

Codecs

bullet ADPCM
bullet G.711 (A-Law & μ-Law)
bullet G.723.1 (pass through)
bullet G.726
bullet G.729 (optional)
bullet GSM
bullet iLBC
bullet Linear
bullet LPC-10
bullet Speex

Protocols

bullet H.323
bullet SIP (Session Initiation Protocol)
bullet MGCP (Media Gateway Control Protocol
bullet SCCP (Cisco® Skinny®)

Traditional Telephony Interoperability

bullet E&M
bullet E&M Wink
bullet Feature Group D
bullet FXS
bullet FXO
bullet GR-303
bullet Loopstart
bullet Groundstart
bullet Kewlstart
bullet MF and DTMF support
bullet Robbed-bit Signaling (RBS) Types

PRI Protocols

bullet 4ESS
bullet BRI (ISDN4Linux)
bullet DMS100
bullet EuroISDN
bullet Lucent 5E
bullet National ISDN2
bullet NFAS

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